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Privacy Notice

Saddleback Cottages


Who manages the booking data?

If you booked through an agent, the data you provided on booking the cottage is managed by:

Awaze (UK) Ltd
Spring Mill,
BB94 0AA,
United Kingdom

Awaze (UK) Ltd; their privacy notice can be found here:

In order to rent one of our cottages Awaze (UK) Ltd provide us with information about the person who made the booking. This may include name, address, email and telephone number.

If you booked directly with Saddleback Cottages the data provided in your booking agreement is managed by:

Sally Hanson trading as Saddleback Cottages
Saddleback Barn
Broughton beck
LA12 7PH

What we do with your data

All data received by us is held securely on our computer system and is used to manage your stay with us. We do not share your data with any third parties unless legally obliged to do so.

We are  legally required to retain contact details of the lead guest for COVID-19 Track & Trace purposes for 3 weeks after your stay. If requested by NHS Track & Trace, the contact details of the lead guest will be shared with NHS Track & Trace for the purposes of reducing potential spread of COVID-19.  

Contacting you

We send an email prior to your stay with essential information to help you plan your holiday. If you provide confirmation that you are happy for us to stay in touch with you on the feedback form found in the cottage, we will retain just your name and email address securely on our computer system. This will be used to send occasional information about the cottages. You may unsubscribe from these emails at any time by emailing “UNSUBSCRIBE” from the email address we hold for you to or replying UNSUBSCRIBE to any email we send you.

Deleting your data

Approximately 3 months after your holiday we delete all data from our computer system unless you have provided positive confirmation that you would like us to stay in touch.

If you have any questions regarding this notice, please email with your name and agent booking reference or invoice number (for direct bookings).


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